Domestic Electrical Services in Peterborough

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Initial Contact

The first step to a comfortable and productive home involves getting in contact with one of our specialists via email, phone call or through our website. Take the plunge and invest in your home!

All we need from you is an open conversation about your electrical crisis. Try to be as thorough as possible, and if you really want to get in good books, send us visual clues, albeit your questionable sketches. We will relay this to the team in an attempt to bring your electrical vision to light.

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Meet us!

After taking the first step and getting in touch, we arrange a face-to-face meeting, where we can make sure we are all on the same page with your inquiry. We hope to blend our extensive knowledge with your requests to construct an illuminating outcome for your home’s electricity systems. For those needing immediate safety checks, we review any photos/videos and delve into the specifics, aiming to visit the property as soon as we can.

Any sparks of confusion are encouraged to be communicated to us so we can rectify them, correct any confusion and propose a finalised concept with minimal delay on installation. Following this meeting, we will have all the necessary details to visit your property and provide the fitting work.

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Assesment & Analysis

The countdown is on! We will be in touch to agree on a date the household installation takes place – We know you can’t wait, so we will do our best to make it as soon as possible. Beforehand, our adept electricians conduct an in-depth visit regarding your electrical system, examining your components, wires and fixtures beyond the area of concern. This ensures your electrical systems are undeniably safe, and if not, we can guide you through the improvement process.

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Quotation

Following on from our comprehensive site analysis, we propse a quote that includes materials, pricing and more. We aim to provide as much detail, making sure you understand the value behind your investment with us. Your satisfaction through exceptional service is our number one priority.

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Scheduling

Once the quote has been approved, we strive to set an installation date with as little delay as possible. We will collaborate on a date and time that is convenient for you and your schedule, along with our crew workloads and duration of installation.

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Installation

Once the scheduled day arrives, our team will arrive punctually, equipped with the agreed materials to transport your living space. Before electrical fittings take place, we take a few minutes to:

• Review the final project plan and sequence of tasks to refresh details.
• Walk through the areas and electrical systems to be worked on, double-check access, and make sure proper clearance preparations have been made.
• Confirm there are no new questions or concerns from you since the last contact.
• Answer any last-minute queries you have regarding the installation plan or process.

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Completion

Throughout the installation and when our experts have completed the installation, any queries you may have, don’t hesitate to contact us. We always safety-check our work after fittings to ensure safety and durability, but if you, as the homeowner, feel unsure, we are happy to help. To provide confidence in the future, our electricians will explain a basic understanding of how to operate your new household gadget comfortably and safely.
Before concluding our service, we will ensure we leave the work environment clean and tidy, in the immaculate condition we found it, leaving you to enjoy your new addition.

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The beginning of the end

Within a week of the installation completion, you will receive a few necessary certificates and documents to be completed to give your service with us a fond farewell. This includes any drawings and copies of permits you may need in the future.

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Ongoing support for our customers

If any concerns or problems arise with our product, don’t stress; repairs and replacements are coming your way with our 1-year guarantee. We understand the fears that new furnishings or improvements to the home are susceptible to defects., but with our commitment to treating the product with care and our durable materials; we are confident in the durability of our service. If this is not the case for you, we are always available to take care of the job, upholding your satsifaction.

Not only this, we want to become a trusted provider of electrical reassurance and advice, not just providing electrical hands-on work. Please feel free to reach out with any concerns or questions that arise regarding anything electrical, even general maintenance. Call, email or text – we will get back to you promptly, just like we did for your previous fitting.